Shipping & Delivery

SHIPPING & HANDLING 

Beautiful Ugly ships worldwide. We use Australia Post to ship your goodies. You can see standard postage times and costs below. 

If you're in Australia, and choose Standard Australia Post, your item ships for free. If you choose express post, a flat shipping fee of $15.00 applies. 

If you're outside of Australia, a minimum purchase of $50 applies and a flat shipping fee of $20 applies for postage. 


DOMESTIC

  • Standard Aus Post:
    • 1-5 business days
    • Free
  • Express Aus Post:
    • next day metro when ordered before 12pm mon-fri
    • Flat fee of $15


INTERNATIONAL

  • Economy Aus Post International:
    • 10+ business days
    • Flat fee of $20 
    • Minimum purchase $50

 

DELIVERY DETAILS

Standard and express Australia post shipments will be delivered via e-parcel. You will be required to sign for your parcel upon delivery. If there is no one available to sign for your parcel upon delivery it will be left at the nearest post office for you to collect. Australia post will never leave the parcel unattended. We recommend providing an address where someone will be available to sign between 9am-6pm Monday to Friday, a work address always works well!


SHIPPING TIMES
All orders placed before 12pm on weekdays will be processed and shipped on the same business day. Orders placed after 12pm on weekdays will be processed and shipped on the next business day. Orders placed on a weekend day will be processed within 24 hours of the next business day. Once dispatched, standard e-parcel provides Beautiful Ugly customers with a 2-3 business day delivery service within metropolitan areas, however, please allow an additional 1-2 business days for locations outside of metropolitan areas. Please note: there may be shipping delays during sale time.

EXPRESS
Orders shipped by express e-parcel can be expected to arrive within 1 business day for metropolitan areas and up to 2 business days for non-metropolitan areas.

DUTIES & TAXES
Please note orders shipped internationally may incur duties and taxes which are applied by customs. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer. Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Beautiful Ugly in order to receive a refund. Refunds will only be issued once return orders have been received. Please contact your local customs or post office for more information regarding taxes and duties payable in your region.